return policy

Return Policy for Astro Art

Last updated February 24, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may contact us to discuss returning it to us for a store credit. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the address provided in your customer service email.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact us at the email address below to arrange a refund or exchange.

Please Note: A 30% restocking fee will be charged for all returns.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: [email protected]

© 2020 Astro Art

All images are Copyright of the Artist

Webdesign by innoMEDIA